When it comes to choosing visual management tools it’s the little things that matter most.

When making your next purchase decision on how to support your visual management needs, please remember that effectiveness trumps efficiency.

The benefits of effectiveness are up to 7 times higher than the benefits of efficiency.

Visual ManagementEfficiency refers to how much do I need to pay to get the basic functionality. For example I need a writing surface that is 2m high x 6m across. I could do this with a number of products from whiteboard paint through to tempered glass walls all having a different price.

Effectiveness on the other hand will talk to things such as user experience – ease of writing, cleaning and capture – and the better the experience the happier your employees and more useful the purchase becomes.

So, like so many things that have used the Iceberg as an analogy, the same is true with your choice of work walls – the benefits of effectiveness are up to 7 times greater than the benefits of efficiency

I witnessed this in a fit out in Singapore where the walls were painted with whiteboard paint to be used for Scrums. The users didn’t embrace the walls because of the difficulty in cleaning so their adoption of Agile PM stalled.

Who knows if that meant a whole lot of lost opportunity but I would back effectiveness every time?

So how do you choose the best visual management tools for your organisation? Here are three things to understand and consider:

  1. How different writing surfaces perform over time.
  2. The small things matter disproportionally to user experience.
  3. The intersection of workspace, process and people is where you really make BIG gains.

If you want to know more about designing for effectiveness in an Agile world, call Vince Asdagi on 0414 831 894.